Refund Policy

  1. Advance Payments – All advance payments made toward a project are non-refundable, as they secure project commencement and resource allocation.

  2. Milestone Payments – Payments made upon completion of a milestone are non-refundable, as the work has been delivered and accepted.

  3. Third-Party Expenses – Any amounts paid toward third-party services, tools, APIs, or infrastructure on behalf of the client are non-refundable.

  4. Valid Refund Scenarios – In any other valid scenario where a refund is applicable, the refund will be processed within 15 working days from the date of approval.

  5. How to Request – To request a refund, please contact us at support@embetter.in with your invoice details and reason for the request.

  6. Contact – For any questions regarding this policy, reach out to us at support@embetter.in.

Last updated: 22 July 2026 Revision 1.0